The GolfLogix software currently available is compatible with Windows 2000 and XP. We are already developing software that is compatible with Apple Mac and Windows Vista. Our current anticipated release is Summer 2007. This release will be available from http://www.golflogix.com/download
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For $349.95 we don't think a golfer should ever have to map their own course. Therefore, GolfLogix does all of the mapping for you. We have a Request A Course feature that will provide golfers with requested courses in 14 business days (often times much quicker). In rare cases we will be temporarily unable to map your course because aerial or satellite data for your area is unavailable. In those cases we will work to obtain new imagery to map your course as quickly as possible. Our golf course maps include all of the pertinent information you need to have an excellent round of golf including all hazards, carry distances, and the front, center, and back of each green. We use a combination of on-site, aerial and satellite imagery to map our courses. One advantage of using this method is that we will be updating our maps once per year to reflect any changes that are made at the golf courses. In fact, we are the only company that performs a review of each course map annually. Of course, we welcome input and additional course information from our customers. To request a course click on Help and Request a Course then enter the course information
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Not at this time. GolflLogix and GARMIN have been working together for the past 8 years in developing the optimum GPS solution for the game of golf. Although GolfLogix GPS units resemble the GARMIN eTrex units, they are not the same. Althought the hardware for the GolfLogix GPS units are manufactured and warrantied through GARMIN, the GolfLogix software cannot be ported to any other GARMIN GPS units at this time. If you have a GARMIN eTrex or another GARMIN GPS unit and you are interested in GolfLogix GPS, please contact us at info@golflogix.com.
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GolfLogix uses GPS technology that is made up of orbiting satellites that was developed by the US Department of Defense and is now used in many commercial applications. There is no fee to receive the satellite signals.
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Currently GolfLogix has over 10,000 golf course maps in our database and we are inputting thousands more every month. Our course mapping technology is not only highly efficient but designed to address the worldwide golf community. We are actively mapping courses around the world and ensuring their accuracy. We are the only company that performs annual reviews of each golf course map and makes appropriate adjustments based on users feedback. If your course has not been mapped by us yest, simply e-mail us at info@golflogix.com with the name and address of your course. We will e-mail you as soon as the course is available. A course map will be created typically in 5 to 7 days, oftentimes sooner. GolfLogix recognizes that course mapping is a detailed complex process and we have a mapping department to efficiently handle each request.
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The GolfLogix unit can hold the distance information for up to 10 courses. You receive one free course with every GolfLogix unit purchase. With the $29.95 annual membership, you can download an unlimited amount of courses to your computer that will be accessible for one year. You can then load any combination of courses to the GolfLogix unit, up to 10 at a time. At anytime you can change the selection of courses on the unit, provided your membership is active. After one year, if membership is not renewed, you will only have access to one free course.
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Outdoor GPS units typically require a high-drain on batteries. With a built-in rechargeable battery, a golfer's GPS unit may run out of batteries in the middle of their round with no electrical outlets to recharge. Therefore, we have found that it is much more simple and convenient to use standard size AA batteries that are readily available to users. The majority of golfers keep their GolfLogix GPS units in their golf bag with spare AA batteries so they never run out of power on the golf course. We have found that high powered AA alkaline batteries (such as Duracell and Energizer) can last up to 22 hours. If a golf chooses to purchase rechargeable AA batteries, we recommend NiMh batteries that typically last 12 to 14 hours.
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GolfLogix GPS is the most durable system available for golf. All of the GolfLogix GPS hardware is manufactured by GARMIN, the world leader in GPS technology. GARMIN is #1 in outdoor, automotive, marine and general aviation GPS navigation systems. GolfLogix GPS is completely waterproof, shock resistant and comes with a 12-month warranty. If a replacement is needed due to a manufacturing defect, we will ship another unit immediately.
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As of January 1, 2006, the USGA and R&A both sanctioned the use of satellite-based yardage measuring devices during competition. Specifically, decision 14-3/0.5 allows a committee to permit the use of distance measuring devices by Local Rule. This applies to devices that measure distance only, not any other conditions that may affect a player's game such as wind or gradient. In the absence of such a Local Rule, the use of a distance measuring device remains contrary to the Rules. Golfers should check with their golf professional prior to use in a USGA sanctioned event. GPS devices have always been permitted in handicap scoring in recreational rounds.
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GolfLogix software should run in all but the most strict firewall settings. Please consult your computer’s firewall documentation to ensure that Port 80 is open. We use a standard internet port and use this port to transfer course data. We can not support firewall changes. Please contact your firewall provider w/ additional question.
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If your computer system uses Windows 2000 or XP as the operating system, make sure the account you are logged into has the permissions to install applications. If you are not sure how to check or change user permissions, please consult the Microsoft help files by going to "Start" > "Help" and run a search on "permissions".
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You must leave the GPS unit on for the entire download (make sure the batteries are charged). It typically takes 30 seconds per golf course to download. DO NOT disconnect the GolfLogix GPS the unit or power it off while loading. The GolfLogix Course Manager will shut down automatically when the download is complete. After the GolfLogix GPS turns off, disconnect the download cable and turn on the GolfLogix GPS to view the courses downloaded. If the GolfLogix GPS download process is interrupted simply plug the unit in again and start the “Load” process again.

Also, always ensure device is connected to internet for course loading
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We take credit card security very seriously, and while we do not want to reject a valid card, it sometimes happens with our online anti-fraud system. Usually a credit card is declined for 3 reasons: 1) the billing information doesn't match what is on file with the card company, 2) the credit limit on the card has been exceeded, or 3) the card company has placed an anti-fraud block on your card as a precaution. You may have to contact your card company if you card declines to see if they can release the block.
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Yes. We take security very seriously. When you order online, your transaction is on a secured connection using what is called "SSL 128-bit encryption". My device locked up on the course and won’t provide any distances. Press the power button to turn the GolfLogix GPS off and after 5 seconds press the power button to turn the GolfLogix GPS back on. This will reset the GPS and correct the problem. It may take a few minutes to acquire the satellites again. If problem persists go to the Software and select “Help.” Under the “Frequently Asked Questions”, choose “GPS Support” and then, “Reset GPS.” This will step you through the process to reset the device.
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If unit falls under an issue included in the warranty then you may return your device to the retailer where you purchased
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Contrast is the only setting that is adjustable on the screen.

To Adjust Screen Contrast press and hold the Page button for 5 seconds, select Signal and press Enter. While on the Signal screen, press Up and Down Buttons to adjust for desired contrast.
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• Press the Power button to turn on your GolfLogix GPS 5-10 minutes prior to starting your round so that the system can locate satellites. Note: GolfLogix GPS must have a clear view of the sky at all times to obtain and sustain satellite connections. • Use the Up/Down Arrow buttons to advance to the course and hole that you will be playing first. • During your round, GolfLogix GPS will automatically advance to the next hazard and hole. At anytime you can use the Up/Down Arrow buttons to manually scroll to another distance point if you desire. • After you complete your round, remember to turn off the GolfLogix GPS to prolong the battery life. See diagram


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Hazards are currently limited to 3 hazards per hole (from the teebox). Also, hazards are only available for par 4 and 5. No, we don’t currently support adding/editing the hazards in this version of the Course Manager Software.
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Go to Help -> Click on Improve Accuracy under Course Help. On the right side of screen you’ll see a link to an Adjustment Form. You will need to take this form to the course and calibrate your course using your Golf Logix unit. Please carefully follow the instructions in your printed sheet.

Keep in mind that Tee Box plates aren’t measured based on line of site. As a result, your calibration measurements may not match plates (sprinkler heads) on the course.
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GolfLogix software is only available for the GolfLogix GPS unit manufactured by Garmin.
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Visit our Buy Now page on http://www.golflogix.com to find available accessories.
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Auto-scrolling is based on a timer system. You need to be near a green for 2 minutes before unit will move to next hole. If you start on a different hole and move past a green faster than 2 minutes then you’ll need to manually shift to current hole using the upper-left scroll buttons.
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Please try all the suggestions on the USB-to-Serial Connection screen. If you are still unable to register your product then open the User Guide by clicking on Help > User Guide. Find the page for “Trouble Shooting the Connection Between Your Unit and PC” and follow the instructions.
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Typically your course will be accurate within 1 or 2 yards. We are constantly looking for new ways to ensure your courses are as accurate as possible. If you find that your course falls outside of this range then you may correct your course using the GPS unit. Corrected courses will be stored on your computer and will allow you continued use of the corrected course. Go to Help -> Click on Improve Accuracy under Course Help. On the right side of screen you’ll see a link to an Adjustment Form. You will need to take this form to the course and calibrate your course using your Golf Logix unit. Please carefully follow the instructions in your printed sheet. Keep in mind that Tee Box plates aren’t measured based on line of site. As a result, your calibration measurements may not match plates (sprinkler heads) on the course.
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Currently the GolfLogix unit does not allow you to add a new course to the unit while keeping existing courses on the unit. You must load all of your courses to the unit at the same time. All existing courses on the unit will be removed.
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If you are not satisfied with your GolfLogix purchase of a subscription, please call 1-877-977-0162 for a Return Material Authorization (RMA) request within 10 calendar days of the receipt of the product. If no courses have been downloaded for your subscription, GolfLogix will be glad to refund for the amount of the purchase.
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To view the GolfLogix privacy policy click here.
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